Shipping information

All orders are made in and shipped from Pianoro (BO), Italy, in 1-2 regular business days your purchase is ready to be shipped, if it is a ready product.

If it is a custom order it takes a little more, normally in 1 – 2 weeks, we will tell you the exact timing as soon as you make your order.

In Italy you can chose between Italian mail service (around one week) or shipping upgrade, with courier, it takes just a few days.

For international shipping (Europe and overseas) we ship only with courier.
We work with main courier companies, it’s much sure and faster.

International shipping with courier takes only a few days.

Please note that these shipping times are estimates.

For International shipping, mostly outside European Union and North America, your order may be subject to additional duties, brokerage, import or customs fees which are calculated by customs officials.
This is not covered in the shipping costs that you’ve paid to us.
These fees are difficult to estimate and can create a delay that we cannot control.

We are responsible about your pack until you get it and if some problems occur and you don’t get it we will send you another item if available or refund your money.